Frequently Asked Questions

What is a mobile mechanic and how does Backroads Auto Repair work?

A mobile mechanic comes to your location instead of you having to visit a shop. Backroads Auto Repair provides on-site diagnostics, maintenance, and repairs at your home, workplace, or roadside in the Gladewater, TX area. We bring the tools and expertise directly to you, saving you time and towing costs.

Do you offer mobile auto repair in Gladewater and surrounding East Texas areas?

Yes. We proudly serve Gladewater, TX and surrounding East Texas communities. Our standard service area includes a 20-mile radius at no additional cost. For locations beyond that, we charge a mileage fee that begins after the first 20 miles.

How much does a mobile mechanic cost compared to a repair shop?

Our shop labor rate is $110 per hour, which is nearly half of what many traditional repair shops in the area charge (often around $220 per hour). The benefit is that we come to you, saving you from towing fees and downtime.

Can you fix my car at home, work, or on the roadside?

Yes. Whether you’re broken down on the side of the road, stuck in your driveway, or need repairs while you’re at work, we can perform most repairs and diagnostics on-site. This includes brakes, belts, sensors, starters, alternators, diagnostics, and more.


What types of auto repairs and services do you provide on-site?

We handle a wide range of services including:

  • Engine and electrical diagnostics

  • Brake repair and replacement

  • Alternator, starter, and battery services

  • Serpentine belts and pulleys

  • Cooling system repairs

  • General maintenance and inspections

  • AND MORE!

If a repair cannot be completed on-site, we’ll help guide you on the best next steps.

Do you provide emergency roadside mechanic services near Gladewater, TX?

Yes. We offer emergency and roadside repair services when you’re stranded. Our emergency labor rate is $2.50 per minute, and we can often respond quickly within our service area. This service covers urgent breakdowns, no-start conditions, and other time-sensitive repairs.

Are your mobile mechanic services guaranteed or under warranty?

Yes. All of our work is backed by a service guarantee. We use quality parts and stand behind our repairs to give you peace of mind. Details of warranty coverage can vary depending on the service or parts used, but we are committed to making sure you’re satisfied with the repair.

How do I schedule a mobile auto repair appointment with Backroads Auto Repair?

Scheduling is easy. Simply contact us through our website, contact us on socials, or give us a call/text to set up a time that works for you. We’ll confirm your location, discuss your vehicle’s issue, and provide an estimate before starting work. Same-day and emergency appointments are often available.